What you are buying, in plain terms.

1. 1

   Who you are contracting with

   These terms apply to every dossier sold through this site. The seller is PLACEHOLDER_REPLACE_ME BV, registered under PLACEHOLDER_REPLACE_ME, at PLACEHOLDER_REPLACE_ME, VAT PLACEHOLDER_REPLACE_ME. Where these terms say "we", that is who they mean. Where they say "you", they mean the business buying the dossier.

2. 2

   We sell to businesses

   A dossier is sold business to business. It is research for someone already selling or about to sell, and it is priced and written for that reader. If you are buying as a consumer rather than for a business, these terms are not written for your situation and we would rather you did not buy — write to us first.

3. 3

   What a dossier is

   One product, researched by us and delivered as a document. It contains verified suppliers we contacted ourselves, a landed-cost margin calculation covering purchase price, freight, duties and VAT, the advertising we found running for that product in official ad libraries, and the risks we think are worth naming. It is research. It is not a business plan, a guarantee of demand, or a recommendation to buy stock.

4. 4

   Price, VAT and payment

   €249 per dossier, excluding VAT. Payment is due before we start, which is the whole of it: there is no subscription, no trial, and nothing sold to you afterwards. VAT is charged according to where you are established and whether you supply a valid VAT number; that is handled at checkout and shown before you pay.

5. 5

   Delivery, and when we come back to you first

   We aim to deliver within five working days of payment. If it is going to take longer, you hear that from us before day five rather than after. Two things can change the scope before we begin: if what you told us leaves real room for interpretation we ask you rather than guess, and if the product turns out to be saturated the dossier says so and we research a different product of your choosing at no extra cost. A dossier that tells you not to test something has done its job.

6. 6

   What you may do with a dossier

   It is yours to use in your business, including sharing it inside your own company and with your accountant or your investors. It is not yours to resell, republish, or supply to another seller in your category. The supplier contacts in particular took us real work to build, and passing them on as a product of your own is the one use we ask you not to make.

7. 7

   We never sell what we recommend

   We run one store of our own, to stay close to the work. Any product that store has ever carried is permanently excluded from every dossier, and any product that appears in a dossier is permanently excluded from our store. This is enforced in our database rather than in this paragraph, and it is a term of sale so that you can hold us to it.

8. 8

   If a fact is wrong, you get your money back

   We do not promise a product will sell. Nobody honestly can, and anyone who does is selling you something else. What we promise is that the facts are right. If a supplier quote or a margin calculation in your dossier is demonstrably wrong, tell us what and why, and you get a full refund of what you paid for that dossier. No argument, and no requirement to prove you lost money by it.

9. 9

   When a supplier pays us

   Sometimes a supplier pays us a referral fee. When that happens it is disclosed in the dossier itself, on the page where that supplier appears — not in these terms, and not in small print. Every dossier also contains at least one supplier we earn nothing from, so a comparison is always available to you.

10. 10

    What we are not liable for

    Beyond the refund in §8, our liability for any one dossier is limited to what you paid for it. Commercial decisions are yours: what you stock, what you spend on advertising, what you promise your own customers. We can be wrong about a fact and owe you the price of the dossier; we cannot carry the risk of a business we do not run. Nothing here limits liability that cannot lawfully be limited.

11. 11

    Changes to these terms

    The terms that apply to your order are the ones published on the day you paid. We can change these terms for future orders, and when we do the date at the top of this page changes with them. We will not apply a change backwards to an order already placed.

12. 12

    Law and disputes

    These terms are governed by the law of PLACEHOLDER_REPLACE_ME, and its courts have jurisdiction. Before that ever becomes relevant: write to PLACEHOLDER_REPLACE_ME@konsekt.com. Two people read that address and would much rather answer an email than a summons.

Something here unclear, or something you need in writing that is not covered? Write to PLACEHOLDER_REPLACE_ME@konsekt.com before you buy, not after.